You may have to manually restart Windows Update by selecting your Windows version here.įor Windows 8. The Office installation should now resume and complete.Īfter the installation has completed, Restart your computer to let the Windows Update process restart as needed. Error: Installation of Office 2016 or Office 2013 hangs at 90 Solution 1: Stop Print Spooler Solution 2: Terminating wusa.exe Stop Microsoft Office Installation (which is not responding or stuck) Run task manager (Press ctrl+alt+delete) and click task manager Find wusa. Select End task (or End Process on Windows 7). On the Processes tab, select Windows Update Standalone Installer (wusa.exe). Press ctrl+alt+delete on the keyboard (hold down all keys simultaneously), and select Task Manager (or Start Task Manager on Windows 7). Leave the Office installation running.waiting at 90%. If you restart your computer after the Office installation, the Windows Update process should continue. Note: Disabling Windows Update could affect the installation of a valid Windows update. Do the following procedure to end the Windows Update process. It's more reliable to just end the Windows Update process in Task Manager so Windows Installer can proceed and be used for the Office installation. You could wait for Windows Update to complete, but could run into further delays. If Office is still installing, end the Windows Update If you haven't quit the installation, use Task Manager to end the Windows Update process. If it's not displayed in the list, the update has completed.įor reinstall instructions, see Install Office on your PC or Mac. Select the Processes tab, and look for the Windows Update Standalone Installer (wusa.exe). Press ctrl+alt+delete on the keyboard, and select Task Manager (or Start Task Manager on Windows 7). If you've cancelled the Office install, you'll need to re-try the install, but before you do that check if Windows Update has completed. If sufficient hard disk space exists on the local computer, Setup caches the whole installation source by default. If you've already cancelled Office install, try installing Office again By default, Setup creates a local installation source in Office, but only when you install Office from the CD or a compressed CD image. If the steps below don't work, see Office is taking long to install for other solutions. How you can proceed depends on whether you've already cancelled the Office install, in this case you'll need to try installing Office again or Office is still trying to install, you'll need to end the Windows Update. Here are a few methods to fix the issue and steps to recover the data lost due to this issue with the help of Stellar Data Recovery software. Also, if Windows Installer itself is hanging, Office won't be able to get past the 90% mark. Summary: Sometimes Windows updates may get stuck at installation or download, and fail to install or keep installing repeatedly.Such issues may cause data loss due to a sudden system restart. If Windows Update is using Windows Installer, the Office installation has to wait until the update process has finished with the Windows Installer. Also, if Windows Installer itself is hanging, Office won't be able to get past the 90 mark. This problem can occur if Windows Installer is busy. You're trying to install Microsoft 365, Office 2016, or Office 2013 and the installation becomes unresponsive (hangs or freezes) at approximately the 90% mark of completion. Office 2016 Office 2013 Office for business Office 365 Small Business Microsoft 365 admin More. This morning Creative Cloud told me there was an update - Adobe Acrobat DC, I clicked update and the install started then stopped asking me to quit an app - cant recall the exact name but it was something like SafariCloudHelper, which I needed to quit via Activity Monitor.
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